All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Portal (subdomain) ? Operational
Admin Console ? Operational
Email & Password Authentication ? Operational
90 days ago
99.9 % uptime
Today
UserVoice API Operational
Helpdesk API Operational
Widgets ? Operational
Email (incoming) Operational
Email (delivery) Operational
Search Operational
User Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web Portal Uptime (subdomain.uservoice.com)
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UserVoice API
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Web Portal Response Time (subdomain.uservoice.com)
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Marketing Site Uptime (www.uservoice.com)
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Helpdesk API
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Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Profile Creation Via Email & Password Outage
Resolved - This incident has been resolved.
Apr 2, 20:58 EDT
Monitoring - A fix has been implemented and we're monitoring. Please let us know if you continue to experience issues.
Apr 2, 20:37 EDT
Update - Thanks for your patience while we continue to investigate.
Apr 2, 20:30 EDT
Investigating - When creating a profile with Email & Password auth option, after receiving the verification email, when users click 'create account', the application loads continuously.

We've identified the request to our email verification provider, Magic.link, is hanging and not responding. We're continuing to investigate the issue.
Apr 2, 01:00 EDT
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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